Cirrus Cloud FAQ

    1. How do I use the Cirrus Cloud?
      1. To use the Cirrus Cloud you need a Compute Canada ID and that ID has to be part of a project on the cloud.
    2. How do I get to be part of a project on the cloud?
      1. If you are a faculty member in the Faculty of Science at the University of Alberta, then
        1. make sure your Compute Canada ID is up-to-date and
        2. speak to Rod Johnson (rodj@ualberta.ca) and he can get you set up with a project on the Cirrus Cloud.
      2. If you cannot get a Compute Canada ID or you are not a faculty member in the Faculty of Science, you can also ask a faculty member of the Faculty of Science to make you part of their project.  They can send a request to Compute Canada to get you a Compute Canada ID and then send a request to cirrus-admin@mailman.srv.ualberta.ca and get you onto their project on the Cirrus Cloud.
    3. How do I login to the Cirrus Cloud?
      1. Go to cirrus.ualberta.ca
      2. On the “openstack Log in” page, use your Compute Canada id and password to log into the Cirrus cloud.
    4. How do I get a license key for a Windows instance on the cloud?
      1. Go to ualberta.onthehub.ca
      2. Order “Windows Server 2012 R2 Standard 64-bit (English) – DreamSpark”.  This will give you a license key that you can use to activate the Cirrus Cloud Windows Server 2012 Windows instance
      3. Activate the Windows instance using the instructions at: https://community.spiceworks.com/how_to/27819-change-windows-server-2012-product-key
      4. We also have a Windows 10 instance on the cloud – that you can activate by ordering a Windows 10 license at ualberta.onthehub.ca
    5. How to I find more documentation on the Cirrus Cloud?
      1. If you just click on the “Documentation” link at the top of any page, you can get to all the current documentation on the Cirrus Cloud.
    6. Who can I talk to about the Cirrus Cloud?
      1. The best person to talk to about the Cirrus Cloud is Rod Johnson (rodj@ualberta.ca), the Team Lead of the Science Research IT group in the Faculty of Science at the University of Alberta.
      2. You can also talk to the ITOC (IT Oversight Committee) representative in your department within the Faculty of Science. If you don’t know who your ITOC representative is, then send email to Rod Johnson (rodj@ualberta.ca) and he will let you know who your current ITOC representative is.